At Office Work Masters, we are committed to delivering your orders safely, efficiently, and with the highest level of care. We provide reliable shipping services across all regions where we operate, ensuring your office essentials reach you in excellent condition.
Order Processing
All orders are processed promptly after confirmation. You will receive an order confirmation email followed by a shipping notification with tracking details (where applicable) once your order has been dispatched.
Shipping Methods
We currently offer Cash on Delivery (COD) as our payment method. Your order will be handed over directly at your doorstep, and payment will be collected at the time of delivery. We work with trusted logistics partners to ensure smooth and secure delivery of your products.
Delivery Notifications
Once your order is shipped, you may receive updates via SMS, email, or phone call to confirm the delivery window. Please ensure that someone is available at the shipping address to receive and inspect the package upon arrival.
Order Tracking
If your order includes tracking, you will be provided with a tracking number via email or SMS. You can use this to monitor the progress of your delivery. For questions about tracking or delivery, feel free to contact our support team.
Packaging & Handling
All products are securely packed to avoid damage during transit. If your order arrives with visible damage, please document the condition (with photos, if possible) and contact us immediately so we can resolve the issue quickly.
Incomplete or Incorrect Address
Please double-check your shipping address before confirming your order. Office Work Masters is not responsible for delays or failed deliveries due to incorrect or incomplete address details provided by the customer. If your package is returned to us due to an address issue, re-shipping charges may apply.
Contact Us
For any questions or assistance regarding your shipment, please contact our support team at:
Email: [email protected]